Responsible gaming, self-exclusion and safe controls in the 9BD App

On this page, see how to pause play using the 9BD App, set limits, and reduce pressure; the steps are also easy for Dhaka, bKash and Nagad users

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Why self-exclusion is needed in the 9BD App

Self-exclusion means taking a break on your own; in the 9BD App this is a strong control when play is no longer comfortable

Self-control

If limits are in

Promotes responsible play

Player safety

Ability to temporarily

Control stays in your hands

Smart break

Mute notifications

Fits into daily routine

Choose self-exclusion duration

Short-term

Take 1 to 7 days

Quick break, less hassle

Medium term

Habit breaking

Rebalance your budget

Long term

If you want a long

This is best when pressure is high

3 steps to enable self-exclusion

Open 9BD Login and log in to your account

Go to Safety or Responsible Gaming section
Choose a time limit and confirm
The process takes under 3 minutes on some

Download the 9BD App

What changes when

When self-exclusion is active, login is

This is not a punishment, it's a break, and a break is often more important than the budget; Kawran Bazar or Mirpur users who are busy during the day keep their phones away, and this option works just the same

Support, Safe Play and 9BD Register

Talk to Support

If problems, contact us

Dhaka-based support helps

Keep budget separate

Do not mix gaming funds

Keep bKash, Nagad, Rocket separate

Mindful start

If you create a new

This builds safe habits

Start the control habit from registering

What to do when limits

Even after expiry, do not

If you feel uncomfortable again, take new self-exclusion; this is the clearest path to responsible play in the 9BD App

If you need help, tell us now

If you want, you can go to the 9BD

Safe play means learning to stop with a bit of delay; that's the most practical habit in the 9BD App

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